
Session 3 ·
Building Systems That Scale
Finding the bottlenecks in your practice and building simple systems for intake, records, and client tracking.
Watch on YouTube: Building Systems That Scale (opens in a new tab)A free monthly conversation series for practicing special education advocates, led by Carly Hughes of Behind Behaviors Educational Consulting and sponsored by Highlighter.
Advocacy training covers the law. It rarely covers the business: setting fees, running intake, managing what families expect, and keeping a practice sustainable as it grows. This series is a place for advocates to work through those questions together.
Tuesdays, 11:30 a.m. ET, about an hour, on Google Meet
| Date | Session | What you'll cover |
|---|---|---|
| The Client Journey: From Inquiry to Ongoing Support | Intake, onboarding, scope, and the handoffs where clients get lost. | |
| Navigating Challenging Team Dynamics | Difficult IEP teams and colleagues, and staying effective when a meeting turns. |

Session 3 ·
Finding the bottlenecks in your practice and building simple systems for intake, records, and client tracking.
Watch on YouTube: Building Systems That Scale (opens in a new tab)
Session 2 ·
Turning a family's concerns into priorities, priorities into strategy, and strategy into next steps.
Watch on YouTube: Establishing Client Priorities and Managing Expectations (opens in a new tab)
Session 1 ·
How you define your role: the work you take on, the work you turn down, and how that shapes your practice.
Watch on YouTube: Finding Your Identity as an Advocate (opens in a new tab)Carly opens each session with 15 to 20 minutes on the topic, then it becomes a conversation. Bring a question, a system that works for you, or a case you're stuck on.
Carly is a special education consultant, advocate, and educator, and the founder of Behind Behaviors Educational Consulting, where she leads a team of consultants and advocates. Her background is in special education and behavior intervention across elementary, middle, and high school. Her focus is the practice skills of advocacy beyond legal knowledge: critical thinking, communication, professional boundaries, and sustainable systems.
Register for one session or the whole series. It’s free. We email your session links, and recordings go out after each session.
Yes. Register once and attend any sessions you choose.
Every session is recorded, and the recording goes to everyone who registered.
Practicing special education advocates, new and experienced.
Advocate to Advocate is sponsored by Highlighter Pro, the practice management platform for independent special education advocates.
30 days free. Card required to start. Cancel before the trial ends and you won't be charged.