Skip to main content
Book a demo
Book a demo

For advocacy organizations and agencies

Support more families without growing your team

Highlighter gives advocacy nonprofits, parent centers, and public agencies one platform for caseloads, document review, meeting preparation, and reporting, plus free access for the families you serve.

Book a demo See pricing
Records: a question about a sample student's records answered with the date of the change and the prior written notice it came from.

Demand is up. Headcount isn't.

Families are asking for more help with IEPs, evaluations, and school meetings, and most organizations are meeting that demand with the same staff. Every hour an advocate spends reassembling a case history or drafting a routine email is an hour not spent with a family.

Do more with the team you have

  1. Standardized workflows.

    Every advocate on your team uses the same process for document review, meeting prep, and follow-up, so quality doesn't depend on who picks up the case.

  2. Less preparation time.

    Document analysis and meeting packets come from the student's records in minutes, not hours.

    Prepare for a Meeting: a meeting packet for a sample student's annual IEP meeting, with questions to ask, goals to review, and services to confirm.

  3. Consistent case management.

    Track staff time, case notes, and activity across the caseload, and run reports for your board or funders.

    The Notes tab in a student's records, labeled Not shared with families, with case notes from two team members.

  4. Families who come prepared.

    Families can see their child's case, upload documents, and prepare for meetings between staff touchpoints, at no cost to them.

    A student dashboard's What can I help you with section: Prepare for a Meeting, Understand a Document, and Draft an Email.

  5. Shared records.

    Uploaded documents and forwarded emails are organized into student profiles every staff member can work from.

Trusted by organizations that support families

  • DC Office of the Student Advocate

    Offers Highlighter to the DC families it serves, at no cost to them.

  • Richland Newhope (Ohio)

  • Caregivers' DREAM (DC)

Pricing for organizations

Custom pricing based on your team size and the number of families you serve. Every organization plan includes all Highlighter features, plus:

  • Dedicated onboarding for your staff

  • Priority support

  • Usage reports

  • Customization for your workflows

  • Family access for the families you serve

Talk to us

Frequently asked questions

How does onboarding work for organizations?

We set up your account, train your staff, and help you migrate your existing records into Highlighter.

Can we customize Highlighter for our workflows?

Yes. Organization plans include customization. Tell us how your team works on the demo call and we'll show you what's possible.

How is our data secured?

Everything is sent over an encrypted connection, and our database is encrypted at rest. Your organization sees only the students linked to it, and each staff member sees only the students assigned to them. We never sell student data or share records with schools or districts.

Can the families we serve use Highlighter too?

Yes. Families can get access to their child's case through your organization at no cost to them.

Do you work with government agencies?

Yes. The DC Office of the Student Advocate uses Highlighter today and offers it to the families it serves at no cost to them.

Let's talk about your caseload

Thirty minutes to see whether Highlighter fits how your team works.

Book a demo