You became an advocate to help families. Not to drown in paperwork.
Every new case starts the same way: gathering files from parents, reading through stacks of documents, trying to piece together the student's history. By the time you get to the actual advocacy, you've already spent hours on administrative work.
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Then there's meeting prep. You want to walk in with a clear strategy, but building that strategy means re-reading everything, cross-referencing services, and hoping you don't miss something important.
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Your time is valuable. Your expertise is what families are paying for. Highlighter handles the rest.
Your special education CRM
Whether you're planning for the next IEP meeting, reviewing the most recent evaluation, or writing a high-stakes message to a child's case manager, Highlighter gives you the tools you need.
Centralized student records
Stop chasing documents across emails, folders, and filing cabinets. Securely share materials with families. Student profiles, document history, and key information at your fingertips.
Instant document analysis
Upload an IEP, evaluation, or behavior plan and get a structured summary in under a minute. Present levels, goals, services, accommodations, and potential issues pulled out and organized for you.
Personalized meeting prep packets
Generate a meeting preparation packet based on the student's actual records. Key issues to address, questions to ask, services data, and talking points. Everything you need, grounded in the facts.
Professional communications
Draft parent-school emails that are clear, professional, and grounded in the student's plan. Help families communicate effectively without writing every message yourself and save hours of time.
Case management and timekeeping
Log every phone call, meeting, and email exchange with a quick case note. Track time spent per family and run reports to see where your energy is going and which cases need more attention.
Timeline of critical benchmarks
Keep track of events, deadlines, parent observations, and your client's entire history. This is your paper trail when you need to reference what happened six months ago or prove the school missed a critical deadline.
Easy email
forwarding
Automatically forward emails from your clients directly to your Highlighter account. Events and documents are instantly added to the digital binder. No more scouring your inbox to find missing documentation.
Support families between sessions
Give families tools to communicate effectively with schools between advocacy sessions. Families stay empowered to advocate day-to-day while you focus on high-stakes meetings and strategy.
"The platform is intuitive and practical. It allows me to quickly find key information and turn dense
material into something actionable. This has saved me time and reduced errors."
Denise Smith, Professional IEP Advocate, Texas
Frequently Asked Questions
How does seat-based pricing work?
Highlighter is $59 per advocate per month, or $549 per year, which saves you $159 a year. Every seat includes the full platform. Teams add seats as they grow, so a practice of three pays for three seats. No setup fees, no contracts, cancel anytime.
Can I manage multiple students and families?
Yes. Highlighter PRO is built for advocates managing multiple cases. Each student has their own profile with document history, timeline, and key information. Switch between cases without losing context.
What file types can I upload?
Highlighter accepts PDFs, Word documents, and images. If you can scan it or save it as a PDF, Highlighter can analyze it. This includes IEPs, evaluations, progress reports, behavior plans, and school correspondence.
Is client data secure?
Absolutely. Highlighter uses bank-level encryption and strict access controls. Your clients' information is never shared with schools, districts, or third parties. You control who has access to each case.
Can I share access with a client's family?
Yes. You can invite a client's family into their case so they can see documents, timelines, and updates you choose to share. You control what is visible. Families do not need a paid plan to collaborate on a case you manage.